Orbis Portal · Content (CMS)
Version 2026.10

POPup promotion: show a promotional window to everyone who visits your website

Guide for portal administrators who launch a campaign with a pop-up window, with its image, its link and its dates.

Basic concepts

What the POPup promotion is

From Content (CMS) › Promotions you set up the pop-up window (POPup) that visitors see when they arrive on the website: an image with a link, during certain dates and as often as you decide. It is the most visible way to announce a campaign.

Only one active promotionThe screen has no list: it is a single form. Whatever you save replaces the previous promotion, and Remove clears the form.
ConceptWhat it determines
Desktop image / Mobile imageThe window image on large screens and on mobile phones.
LinkPage the click on the image leads to.
Visibility"Visible from… to…" period during which the promotion is shown.
Frequency to display the POPupHow many days must pass before the same visitor sees it again.
Show to returning visitors from now onShows the promotion again to visitors who had already seen it.
/ofertas/black-friday/
ImportantImages are selected from "My Files"Upload both images in Files first. The fields store the file path.
Common procedure

The 4 steps to publish a promotion

Open the moduleIn the side menu, go to Content (CMS) and click Promotions.
Fill in each languageTitle, images and link in each language tab.
ScheduleChoose the dates in Visibility and the frequency.
SaveClick Save and check the message above the form.
Panel in EnglishSome texts of the panel, such as the confirmation messages after saving, may still appear in Spanish. This manual quotes them as they are shown.
Module

Promotion content

What it is for

Defining what the pop-up window shows and where it leads, in each language of the website.

When to use it

When launching a campaign (Black Friday, summer pre-sale, a trade fair) or changing the creative.

Task: fill in the title, images and link of the promotion. Recreation of the screen with sample data.

Step by step

  1. Start with the Spanish tab (the default language) and then repeat in each language tab.
  2. Enter the promotion Title (255 characters maximum).
  3. In Desktop image and Mobile image, click the folder button and choose each image in My Files.
  4. In Link, enter the page the click should lead to (255 characters maximum).
FieldRequiredWhat it does
TitleYesName of the promotion in that language.
Desktop imageYesWindow image on computers.
Mobile imageYesImage adapted to small screens.
LinkYesClick destination: a page of your website or a full address.
/themes/mi-portal/uploads/promociones/black-friday-movil.jpg
Typical errorA required-field warning when savingThe Title, one of the images or the Link is missing in the Spanish tab. The field is highlighted in red: complete it and click Save again.
Module

Visibility and frequency

What it is for

Deciding during which dates the window is shown and how often each visitor sees it.

When to use it

In every campaign: the promotion appears and disappears automatically according to its dates.

Task: schedule the promotion and its frequency. Recreation of the screen with sample data.

Step by step

  1. Click Visibility ("Visible from... to..."): in the calendar, select the start and end days, adjust the times and click Apply.
  2. In Frequency to display the POPup, enter every how many days the same visitor may see the window again.
  3. Tick Show to returning visitors from now on if you have changed the promotion and want visitors who already closed it to see it too.
  4. Click Save.
20/11/2026 00:00 — 30/11/2026 23:59
Prepare the campaign in advanceYou can save the promotion days before with a future start date: it will not be shown until then.
Module

Saving and changing the promotion

What it is for

Publishing the promotion or updating the one already set up.

When to use it

Every time you change the images, the link or the dates.

Task: check the result after saving the promotion. Recreation of the screen with sample data; the message may appear in Spanish.

Step by step

  1. Read the green message: it confirms the change and, if any, lists the languages left without content (in Spanish: «Modificación realizada con éxito. No se ha rellenado contenido para los idiomas: …»).
  2. Open the tab of each language on that list, fill in its fields and click Save again.
AttentionEmpty languages are not filled in automaticallyUnlike other modules, the promotion does not copy the Spanish content into the other languages. Fill in every tab so that visitors in those languages see the promotion.
Module

Removing the promotion

What it is for

Withdrawing the promotion and leaving the form empty for the next campaign.

When to use it

When a campaign ends earlier than planned or you no longer want to show any window.

Task: confirm the removal of the promotion. Recreation of the screen with sample data.

Step by step

  1. At the end of the form, click the red Remove button.
  2. Click Remove in the window to confirm, or Cancel. You will see the confirmation message and the empty form.
AttentionAll languages are deletedRemoving clears the title, images, link and dates of every tab. If you only want to pause the campaign, change the end date in Visibility.
Criteria

Best practices

One message, one action

A clear image with a single call to action and a link to the exact page of the offer.

A dedicated mobile image

Design a portrait version for mobile: a scaled-down desktop image is usually unreadable.

Do not overdo it

A frequency of several days prevents the same visitor from seeing the window on every visit.

All languages

Fill in every tab before saving: the system does not complete empty languages.

Before publishing
  • Title, desktop image, mobile image and link in every language.
  • The link opens the right page.
  • The Visibility dates include today if you want it to show now.
  • Frequency entered in days.
  • You have seen the save message with no languages pending.
Support

Troubleshooting

The window does not appear on the website.Check that today is within the Visibility period. If you had already seen it, wait for the frequency days or try in a private browser window.
The promotion does not show in English.That tab is empty. Fill it in and save; the save message lists the languages without content.
I changed the image and some visitors still do not see it.Tick Show to returning visitors from now on and save again.
I cannot save: a required-field warning appears.Complete Title, Desktop image, Mobile image and Link, which are required.
Still not working?Contact your usual Pipeline Software support channel and include the promotion title, its dates and a screenshot.