Orbis Web · Management
Version 2026.10

Files: open, manage and invoice every trip from a single record

A complete guide to the Orbis Web Files module for agency staff: the list, filters, creating a file, the file record and all its tabs, buttons and actions.

Key concepts

What a file is in Orbis Web

The file brings together everything that happens with a trip: who pays for it, who travels, which services have been booked, what has been collected and what has been invoiced. With it you keep track of the profit and the outstanding balance of each sale without leaving a single screen.

Where to find itSide menu Management › Files. The List of Files opens; from there you create new files or open existing ones to edit or view them.
Part of the recordWhat it holds
HeaderFixed summary: file number, number of services, total amount, outstanding balance, opening and service start dates, and the exchange rate applied.
MainAccount holder, invoicing details, department, type of trip, dates, origin, destination and notes.
PassengersThe people travelling.
ServicesWhat has been sold (flights, hotels, packages…), with its supplier, cost and amount.
Collections, Invoices and Delivery notesWhat has been collected from the client and the documents issued.
Notes and General InformationInternal notes and the profit breakdown of the file.
Services without typingIf the booking is in a GDS or with an integrated supplier, do not type it in by hand: capture it with its locator and move it into the file with P+. For everything else, R+ creates the service in seconds. See Capture a booking.
ImportantEditing is not the same as viewingFrom the list, the pencil (Edit) opens the record with all its buttons and lets you save changes; the eye (Consult) opens it read-only, with fewer buttons. If you cannot find an action, check which mode you are in.
Common procedure

The 5 steps for working with a file

Open the listGo to Management › Files.
Find the fileUse the search box, the column filters or the Filters panel.
Open itClick the pencil to edit it or the eye to view it; for a new one, click + (New).
Work in the tabsMain, Passengers, Services, Collections, Invoices, Delivery notes, Notes and General Information.
Save or exitClick ✓ (Save) to keep the changes or ✗ (Exit without saving changes) to discard them.
Find your task

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List

List of files

What it is for

Seeing all the files that match the active filters, finding a specific one and opening it to work on it.

When to use it

Every time you go into the module: it is the way in to any file, new or existing.

Task: find a file and open it. Screen recreation with sample data.

Step by step

  1. Type any detail of the file in the search box (magnifying glass): number, account holder, NIF…
  2. To narrow it down, type in the Filter… field of each column, or click the column heading to sort by it (↑↓ arrows).
  3. Click the row's ⌄ arrow to expand the rest of the file's columns without opening it (town, amounts, charged, outstanding balance, dates, invoice…).
  4. Click the pencil (Edit) to open the record and change it, or the eye (Consult) to view it read-only.
  5. Move between pages with Previous, the page numbers and Following, and choose how many rows to see in Show (10, 50 or 100).
ControlWhat it does
+ (New)Opens a new file. See Creating a file.
Show/Hide ColumnsChoose which columns are shown and in what order. See Show/Hide Columns.
Export to Excel / Export to PDFDownloads the list with the filters applied.
Crossed-out funnel in the headerClears whatever has been typed in the column filters.
+1, +2… label next to the clientShows that the file has more account holders besides the one displayed. See Account holders.
«filtered on … records» textWarns you that filters are active: the list shows only part of the total.
Common errorAn old or closed file does not appearBy default the Filters panel has From Opening Date set to 1 January of the current year and only Open ticked. Change those filters and click Filter.
List

Filters and My filters

What it is for

Narrowing the list by client, dates, services, file status, invoicing or collections, and saving the combinations you use often.

When to use it

For regular reviews: files with outstanding collections, not yet invoiced, from one department or with services on certain dates.

Task: list this year's open files with outstanding collections. Some fields of the panel have been left out; the table below lists them all. Screen recreation with sample data.

Step by step

  1. Click Filters to open the panel (click it again to close it).
  2. Fill in the fields you need, for example From Opening Date or Collections Record = Outstanding.
  3. Tick the statuses you want to see: Open, Closed and/or Cancelled.
  4. Click Filter. Reset Filters returns the panel to its initial values.
  5. To reuse the combination, open My filters (funnel with an arrow) and click Save filter.
  6. The crossed-out funnel (Reset Filters) removes all filters from the toolbar, without opening the panel.
FilterWhat it does
Branches · Client Types · DepartmentMultiple-selection drop-downs: limit the list to the chosen branches, client types or departments.
From / Up to Client Code · Client IDRange of account-holder clients.
CustomersName of the file's account holder.
From / Up to File Number · From / To Agent IDRange of file numbers and of agents (sales desks).
From / Until Date Services Start · From / To End Date Services · From / Until Opening DateDate ranges for the services and for when the file was opened.
Passenger Service · Ticket · Service Locator · Web LocatorSearches by service details: passenger, ticket number and locators.
DestinationDestination of the file (with a search box).
Show Invoiced/Delivery Note FilesAll, Invoiced or Not Invoiced.
Automatic InvoicingAll, Automatic Invoicing Marking or Uncheck Automatic Invoicing.
Collections RecordAll, Collected or Outstanding.
Open · Closed · CancelledFile statuses that are included.
Show Only Records from Active SellerOnly the files of the logged-in user.
Files Paid to the SupplierOnly the files already paid to the supplier.
Reactivate Filters SummaryShows the summary of the applied filters above the list again.
My filtersWhat it does
Save filterSaves the current combination of filters under a name.
Export filtersDownloads the saved filters to a file.
Import filtersLoads filters from a previously exported file (for example, from another computer).
Filters saved on this web browserNumber of saved filters and access to each one.
CautionSaved filters live in your browserIf you change computer or browser, or clear its data, you will not see them. Use Export filters to keep a copy and Import filters to restore them.
List

Show/Hide Columns

What it is for

Deciding which columns the list has and in what order: amounts, charged, outstanding balance, dates, invoice, department, origin, destination…

When to use it

When you always work with the same data and want to see it in the table without expanding each row.

Task: make the amount columns visible. Only some of the columns in the list are shown. Screen recreation with sample data.

Step by step

  1. Click each column to show or hide it, and drag it by its handle to change its position. Use Filter to find a column by name.
  2. Click Save to keep the layout. Reset to default values goes back to the initial layout and Delete removes the saved layout.
Available columnsId (always visible), Record, Automatic Invoicing, Currency, Client, NIF, Address, town, E-mail, Phone, Telephone 2, Mobile Phone, Date in, Amount, Amount Currency, Charged, Outstanding Balance, Services, Confirmed, Doc. Delivered, Paid Supplier, Closed, Opening Date, Passengers, Discount, Profit, Canceled, Service Booker, Project 1, Customer ID, Web Locator, Project 2, Date of Application, Current Tax, Type of Trip, User, Customer Code, Change, Description, Invoice Date, Invoice, Department, Opportunity, Origin and Destination.
Common errorThe column is empty in the table but has dataIf the screen is narrow, the columns that do not fit move to the expandable row. Click the row's ⌄ arrow or reduce the number of visible columns.
List

List toolbar: Captures, Automatic Invoicing and closing

What it is for

Reaching booking captures (PNR), running automatic invoicing and closing several files at once.

When to use it

For back-office tasks: reviewing bookings captured from the GDS, invoicing in bulk and closing finished files.

Task: run a general action on the list. Screen recreation.

Step by step

  1. Click the button you need on the toolbar (hover over it to see its name).
  2. Or open Actions: it contains the same options with their names written out.
ButtonWhat it does
P · CapturesOpens PNR control: the captured bookings (Id, Type, Gds Locator, Locator, End of Service Date, Emission). Its P button opens the Captures window, and from each row you can create the file with Automatic New Files. See Capture a booking.
Invoice with A · Automatic InvoicingRuns invoicing for the files ticked for Automatic Invoicing.
Folder with list · Close Selected FilesCloses all the files selected in the list in one go.
? · HelpOpens the help for the screen.
CautionBulk actionsAutomatic Invoicing and Close Selected Files affect several files. Before running them, use the filters to check which files are included.
File record

Creating a file

What it is for

Opening a new file for a client and getting it ready for adding passengers, services and collections.

When to use it

When starting a new sale. If the trip is similar to one already done, consider Duplicate File from the record toolbar.

Task: choose the client for the new file. Screen recreation with sample data.

Step by step

  1. In the list, click + (New). The empty record opens with the Customers window; type the client's name or NIF in Search.
  2. Click the select button (✓) on their row. Their details go to the Main tab as the account holder.
  3. If the client does not exist, click New Customer and create them without leaving the file.
Once you have chosen the clientComplete the Main tab (at least Pax and Service Start Date, in yellow) and click ✓ (Save). When you save, Orbis Web assigns the file number and the other tabs become available: Passengers, Services, Collections, Invoices, Delivery notes, Notes and General Information.
Common errorI can only see the Main tabThat is normal for a file that has not been saved. Save it first with ✓ and the other tabs will appear.
File record

Record toolbar and Actions menu

What it is for

Running actions on the whole file: changing its status, printing documents, invoicing, posting to accounts and attaching files.

When to use it

At any time while the record is open. The actions are the same on every tab.

Task: find the file actions. Screen recreation with sample data.

Step by step

  1. First group: Currency, Close File, Duplicate File, Change Agent No and Cancel File.
  2. Second group, documents: List, Itinerary, Confirmation of Reservations, SMS, File Summary (R) and Combined Travel Contract (C).
  3. Invoicing and accounting: Commission Invoices, Invoice, Accounting and Entry Record Report.
  4. At the end, Document Manager (attachments) and Help.
  5. On the right, ✓ (Save), ✗ (Exit without saving changes) and Actions, with every option listed by name.
ActionWhat it does
CurrencyChooses the currency of the file (the button shows its symbol: €, $…).
Open File / Close FileChanges the status of the file. Only the option that matches the current status is shown.
Duplicate FileCreates a new file based on this one.
Change Agent No / Change BranchMoves the file to another agent (sales desk) or branch (Change Branch is only in the Actions menu).
Cancel File / Uncancel FileCancels the file or reverses the cancellation.
List · Itinerary · Confirmation of ReservationsGenerates the file documents for the client.
SMSSends an SMS related to the file.
File Summary (R)Shows a summary of the file.
Combined Travel Contract (C)Generates the package travel contract.
Commission InvoicesIssues the commission invoices for the file.
InvoiceIssues the invoice to the account holder. Issued invoices appear on the Invoices tab.
Accounting · Entry Record ReportGenerates the accounting entries for the file and lets you view those already generated.
Document ManagerAttaches and views the file's documents.
HelpOpens the help for the screen.
✓ Save · ✗ Exit without saving changesSaves the changes or exits discarding them.
In Consult modeWhen you open the file with the eye, only Currency, Duplicate File, List, File Summary, Entry Record Report, Document Manager, Help and Exit without saving changes are available. For everything else, open the file with the pencil.
ImportantWarnings above the headerOrbis Web shows warnings about the file in yellow above the header, for example «The file has services not delivered to SES Hospedajes». Check them before closing or invoicing.
File record

Main tab

What it is for

Recording the general details of the trip and of the account holder that will be used when invoicing.

When to use it

When you create the file and whenever a general detail changes (department, dates, destination…).

Task: complete the general details of the file. Screen recreation with sample data.

Step by step

  1. Check the account holder in Client: their details (document, company name, contact details) come from the client record. The person button (View Customer's File) opens that record.
  2. Enter the number of passengers in Pax and choose the Department, the Type of Trip and the dates. Fields in yellow are mandatory.
  3. Use the … button next to Origin and Destination (Selection Origin, Selection Destination) to pick them from the list.
  4. Tick Automatic Invoicing if the file should be included in automatic invoicing, and It is a Combined Trip if it is a package trip.
  5. Click Customers to expand the list of account holders, or R (Customers totals) to see their summary.
FieldWhat it does
Client · Identity Document · Passport · Company Name · Phone · Mobile Phone · E-mailAccount holder details that will appear on the invoice.
Project 1 · Project 2The client's references for grouping or identifying the trip.
BookerThe person at the client who requests the trip.
IssueType of document issued to the account holder (for example, Invoice).
Simplified InvoiceIssues a simplified invoice instead of a full one.
PaxNumber of passengers in the file (mandatory).
Department · Type of TripInternal classification of the file; used in filters and reports.
Web LocatorLocator of the booking made on the website, if there is one.
Service Start Date · Date of ApplicationDate the trip starts (mandatory) and date it was requested.
Origin · DestinationPlace of departure and destination of the trip.
Automatic Invoicing · It is a Combined TripMark the file for automatic invoicing and as a package trip.
Brief Notes · File DescriptionShort text and longer description of the trip.
Common errorI cannot change the account holder or their detailsThe grey fields are read-only on the record. To change the details, edit them on the client record; to change or add account holders, use the Customers panel.
File record

Account holders of the file

What it is for

Splitting one file between several account holders (for example, two families, or a company and a private individual) and choosing which one is the default.

When to use it

When part of the services must be invoiced to another person or company. In the list, these files show the +1, +2… label next to the client.

Task: add a second account holder to the file. Some columns have been left out. Screen recreation with sample data.

Step by step

  1. On the Main tab, click Customers and then + (Add Title) to choose the new account holder.
  2. The row menu contains Edit Customer Data, View Customer's File, Set Default, Change service customer and Delete.
  3. The Def. column shows which account holder is the file's default.
List columnsId, Customer ID, Def., Customer, Contact, Name, NIF, Project 1, Project 2, Booker, Simplified Invoice, Issue, Phone, Mobile Phone, E-mail, Rappel and Salesperson Email.
CautionServices do not change account holder on their ownWhen you add an account holder, the services stay assigned to the one they had. Use Change service customer to move them to the new one before invoicing.
File record

Passengers tab

What it is for

Recording the people who travel, who may be different from the account holder who pays.

When to use it

Before adding services, so you have the names to hand when assigning them and for the travel documents.

Task: add a passenger to the file. Screen recreation with sample data.

Step by step

  1. Click + (New) and fill in the passenger's details.
  2. Check the list: Customer and Contact show whether the passenger is registered as a client or as a contact. Filter each column with its field in the header.
Pax and passengersThe Pax field on the Main tab is the number of passengers in the file; this tab records who they are. Keep the two consistent.
File record

Services tab

What it is for

Adding and managing what has been sold for the trip (flights, hotels, packages, insurance…), with its supplier, cost and selling price.

When to use it

Every time a service is confirmed, to keep track of the cost, the profit and what is still to be invoiced.

Task: add and review the services of the file. Screen recreation with sample data.

Step by step

  1. Use See Invoiced and See Cancelled to show or hide services that have already been invoiced or cancelled.
  2. Actions on all services: Release of liability for travel insurance rejection (S✕), Mark all services as Confirmed and/or Delivered, Receive all and Prepaid List.
  3. To add a service: New Services From PNR (P+), Quick New Service (R+), Create Discount Service (D+) or + (New) for the full form. See the «Which method should I use?» table below.
  4. On each row, Edit (pencil), Consult (eye) and the ⋮ menu with the service actions.
Which method should I use?WhenWhere it is explained
P+ · New Services From PNRThe booking is in a GDS, on a transport website or with an integrated supplier. This is the recommended option: the details arrive already filled in.Capture a booking and New Services From PNR
R+ · Quick New ServiceThe booking cannot be captured, or you want to create the service now and complete it later.Quick New Service
+ · NewYou want to fill in all the service details from the start.Service form, on this record
D+ · Create Discount ServiceA discount has to be applied to the file as a service.This record
Row ⋮ menuWhat it does
Prepaid ListShows the prepayments of the service.
Refund ServiceStarts the refund of the service.
Duplicate ServiceCreates a copy of the service in the file.
Do Not Allow Editing / Allow EditLocks or unlocks editing of the service.
Do not allow invoicing / Allow InvoicingExcludes the service from invoicing or includes it again.
Move service up / Move service downChanges the order of the service in the file.
The service formEditing or viewing a service opens the Services Files window with its details: start and end dates, Supplier, Product, Product Type, tax regime, % Commission, Amount, Expected Cost, ticket and locator, origin, destination, account holder, confirmation, vouchers and the supplier invoice details (Invoice Received, number, amount, payment and accounting dates). The arrows in the window move to the previous or next service.
Common errorA service does not appear in the listIt may be invoiced or cancelled with its switch turned off. Turn on See Invoiced and See Cancelled.
Creating services

Capture a booking (P · Captures)

What it is for

Bringing into Orbis Web a booking made in a GDS, on a transport website or with a connected supplier by typing only its locator, without keying in the service details.

When to use it

Whenever the booking already exists in Amadeus, Galileo, Sabre, Renfe, Vueling or another integrated source. It is the first step to creating services from a PNR.

Task: capture booking ABC123 from Amadeus. Only some suppliers are shown; the grey ones are not available. Screen recreation with sample data.

Step by step

  1. Type the booking locator in Locator.
  2. Tick the source of the booking: the GDS (AMADEUS, Galileo, Worldspan, Sabre, KIU), the transport operator (renfe, iryo, OUIGO, vueling, movelia) or the supplier.
  3. Click ✓ (Capture). The booking goes to the list of captures waiting in New Services From PNR.
Where the Captures window isWhat you do next
Services tab › P+ (New Services From PNR)It opens on top of the list of captures. When you close it, you move what you captured into services of the open file. See New Services From PNR.
List of files › P (Captures) › PNR control › PThe captures stay in PNR control, with no file. From each row you can Consult it, see the Detailed Information, create the file with Automatic New Files or Delete the capture.
Common errorThe source is greyed out and cannot be tickedThat GDS or supplier is not activated for your agency. In the meantime, create the service with Quick New Service or with the full form (+).
Creating services

New Services From PNR (P+)

What it is for

Turning captured bookings into services of the file with one click, with the ticket, amounts, taxes, commission, passenger and dates already filled in.

When to use it

It is the recommended way to create flights, trains and bookings from integrated suppliers: it avoids typing errors and keeps the service linked to its booking.

Task: move a captured booking into a service of the file. Some columns of the list have been left out; the table below summarises them. Screen recreation with sample data.

Step by step

  1. On the Services tab, click P+. The Captures window opens: capture the locator (see Capture a booking) or close it if it was already captured. Find the booking in the list with the column filters, for example by Locator.
  2. Check the account holder in Client that the services will be assigned to; with … you choose another account holder of the file.
  3. Turn on Show Captured Pnr if you also need to see captures that have already been moved to a service.
  4. On the row, click the arrow you need (see table) to create the service. Before that, you can check the capture with Consult (eye) or Detailed Information (i).
Row buttonWhat it does
Eye · ConsultShows the full capture.
i · Detailed InformationShows the details of the captured booking.
˄ · Go to ServiceCreates a service from that line of the capture (one ticket or one booking).
˄˄ · Switch to Pager ServiceCreates the services for all the lines with the same Locator.
˄˄G · Switch to Pager Service GDSCreates the services for all the lines with the same Gds Locator (the whole GDS booking).
Bin · DeleteRemoves the capture from the list. It does not delete the booking in the GDS or with the supplier.
Details brought in by the captureType, Supplier, Locator, Emission, Ticket, Pax, Name, UATP, Amount, Currency, % Commission, Taxes, Card, Itinerary, Cost, % Tax, Seller, Service Start Date and End of Service Date, Original Ticket, Penalty Amount, Management Expenses, Discount, Capture Date, IATA code, Company, Gds Locator and Product, among others. Use Show/Hide Columns to choose which ones to see.
Common errorThe arrows are greyed outThat capture cannot be moved to a service from here. Open Detailed Information to check its details and, if something is missing, create the service manually with Quick New Service.
Creating services

Quick New Service (R+)

What it is for

Creating a service in seconds by choosing only the account holder, supplier, product, product type and destination, and completing the rest later.

When to use it

When the booking cannot be captured (a hotel or activity with no integration, your own service) or you need to set up the service before you have all its details.

Task: quickly create a hotel service. Screen recreation with sample data.

Step by step

  1. On the Services tab, click R+. The account holder in Client comes from the file; change it with … if the service belongs to another account holder.
  2. Click … next to Supplier, Product and Product Type and choose each one from the list.
  3. Choose the Destination with its … button.
  4. Click Accept. The service appears on the Services tab; open it with Edit to complete the amounts, dates and locator.
CautionComplete the service before invoicingQuick New Service only asks for the five details in the window. Before invoicing, open the service with Edit and check the amount, cost, dates and locator.
File record

Collections tab

What it is for

Recording what the client pays (advance payments and collections), printing receipts, generating payment links and handling refunds.

When to use it

Every time the client pays or money has to be returned to them. The Outstanding Balance in the header is updated with each collection.

Task: record a collection and issue its receipt. Screen recreation with sample data.

Step by step

  1. Choose which collections to see: View invoice charges (collections against invoices) and View refunded charges.
  2. Click Add Collection (+) to record a collection, New Link to create a payment link or Solicitud Devolucion (D+) to request a refund.
  3. On the row: Copy of Receipt (printer), Cancellation Information (i) and the ⋮ menu with See Accounting Entry, Refund, Allow Refund and Change receipt.
ColumnWhat it shows
ReceiptReceipt number of the collection.
TypePayment method (for example, CASH).
Advance√ if the collection is an advance payment.
RefundWhether the collection is a refund to the client.
Common errorA negative collection throws the outstanding balance outRefunds appear as negative amounts. If the outstanding balance does not add up, turn on View refunded charges to see all the movements.
File record

Invoices tab

What it is for

Seeing the invoices issued for the file, their totals and outstanding amounts, and producing copies, FacturaE files, credit notes or re-invoices.

When to use it

After invoicing, to send copies to the client or to correct an invoice with a credit note.

Task: get a copy of an invoice or correct it. Screen recreation with sample data.

Step by step

  1. Check the totals: Total Invoiced, Total Collected Invoices and Total Pending Invoices.
  2. Turn on Show Cancelled Invoices / Deposits to see cancelled invoices and credit notes as well.
  3. On the row: Detailed Information (i), Copy of invoice (printer), InvoiceE (E), Pay Invoice (red arrow, issues the credit note) and Re-invoice (R).
ImportantAn issued invoice cannot be deletedTo correct it, use Pay Invoice (which generates the credit note) or Re-invoice, and issue it again with the correct details. New invoices are issued with the Invoice button on the record toolbar.
File record

Delivery notes tab

What it is for

Seeing and issuing the delivery notes of the file and knowing whether they have already been invoiced.

When to use it

With clients who receive a delivery note and are invoiced later, usually in a grouped invoice.

Task: issue a delivery note. Screen recreation with sample data.

Step by step

  1. Turn on Display Cancelled Delivery Notes / Credit Notes to include them in the list. The Invoice column shows which invoice each delivery note has been included in.
  2. Click + (New) to issue a delivery note.
File record

Notes and General Information

What it is for

Notes holds free text about the file. General Information shows the expected and real profit and how the amount is split between products.

When to use it

Notes, to leave instructions for the rest of the team. General Information, to check profitability before closing the file.

Task: check the profitability of the file. The expected and real tax bases and taxes have been left out. Screen recreation with sample data.

Step by step

  1. In Profit Breakdown, compare the expected values with the real ones: cost, tax base, tax, profit and profit percentage.
  2. In Composition by Products, check what share of the amount corresponds to each product.
FieldWhat it shows
Expected / RealExpected is based on the expected cost of the services; Real, on the real cost recorded.
% Profit TaxTax applied to the profit.
Discount · Commission CededDiscounts applied and commission passed on to the client, which reduce the profit.
User OpeningUser who opened the file.
Notes tabIt contains a single free-text Notes field. What you type is saved when you click ✓ (Save) on the record toolbar.
Good judgement

Best practices

Save your filters

Save the searches you repeat (outstanding collections, not invoiced…) and export them so you do not lose them when you change computer.

Capture rather than type

Create everything that comes from a GDS or integrated supplier with P+: tickets, taxes and commissions arrive without errors.

Account holders before services

If the trip is invoiced to several account holders, add them before creating the services and assign them with Change service customer.

Check the real profit

Before closing, compare expected and real figures in General Information: a difference points to pending supplier invoices or incorrectly entered costs.

Before closing a file
  • All services are confirmed and delivered.
  • The outstanding balance in the header is zero or justified.
  • Invoices and delivery notes are issued to the correct account holder.
  • There are no yellow warnings left above the header.
  • The real profit matches what was expected.
Support

Common issues

I cannot find a file in the list.Check the Filters panel: by default it only shows open files from the current year. Widen From Opening Date, tick Closed or Cancelled, or click the crossed-out funnel to remove all filters.
Buttons are missing on the record.You opened the file with Consult (eye). Exit and open it with Edit (pencil).
I cannot see the Services, Collections… tabs.The file is new and has not been saved. Click ✓ (Save).
I cannot find my booking in New Services From PNR.It may not have been captured, or it may already have been moved to a service. Capture it with its locator or turn on Show Captured Pnr.
A service does not appear.It is invoiced or cancelled: turn on See Invoiced and See Cancelled on the Services tab.
I have lost my saved filters.They are stored in the browser. Import the exported file with Import filters; if you do not have it, create them again and export them.
My changes have not been saved.Check that you exited with ✓ (Save) and not with ✗ (Exit without saving changes), and that the yellow fields are filled in.
Still not working?Contact Pipeline Software support through the usual channel in your contract and give the file number, the tab and button where it happens, and the message shown on screen.