Key concepts
What CapData is
CapData is a browser extension that reads the booking you have open on the supplier's website and sends it to Orbis Web. You no longer need to retype the locator, passengers, routes and amounts, and you avoid typing errors.
When you open a booking on a compatible website, such as the Vueling agency site (professionals.vueling.com), a floating panel with the detected details appears over the page. From that panel you decide whether the booking creates a new file in Orbis Web or is added to an existing one.
Capture and fileThe capture is the reading of the booking on the supplier's website. The file is the Orbis Web record where the service is stored, with its customer, supplier and amounts (see Files). GDS, rail and wholesaler captures are explained in PNR captures and automatic creation.
ImportantCapData does not change the booking at VuelingThe extension only reads the details on the screen. Changes, cancellations and ticketing are still done on the Vueling website; afterwards, capture the booking again to update Orbis Web.
Common procedure
5 steps from booking to file
Open the booking at VuelingLog in to the Vueling agency site and open the confirmed booking you want to bring into Orbis Web.
Wait for the CapData panelThe panel appears over the page with the booking details it has detected.
Review the detailsCheck the locator, passengers, routes and amounts before sending anything.
Choose the fileCreate a new file or enter the existing file the service should be added to.
Check in Orbis WebOpen the file and make sure the service appears with its details.
ImportantActivate your API key before the first captureEach user has their own API key, provided by Pipeline Software. Paste it into the extension the first time you use it (see Initial setup: API key) and run the First test to confirm that everything works.
Find your task
What do you want to do?
Initial setupActivate my API keyPaste it into the extension the first time.
PanelMove, resize or close the panelPlace it where it does not cover the booking.
Validated websitesFind out which websites it works onAirlines, rail, car hire, hotels and ferries.
CaptureReview the booking detailsLocator, passengers, routes and amounts.
IntegrationCreate or complete a fileNew or existing file in Orbis Web.
Orbis WebCheck the resultThe service inside the file.
First testTest with a fileFrom the capture to the file in PNR control.
Initial setup
Activate your API key in the extension
What it is for
The API key identifies each user to Orbis Web: this way the bookings you capture reach your agency and are recorded under your name.
When to use it
Only the first time you use CapData in your browser. After that the extension remembers it and you do not need to paste it again.
One API key per userPipeline Software generates a different API key for each user at the agency and sends it to them. It is personal: do not share it with colleagues or use it in someone else's browser.
CapData 1×
cd_example_0000000000000000
Step by step
- In the Chrome toolbar, click the extensions icon (the jigsaw piece) and choose CapData. If you want to keep it to hand, pin it.
- Copy the API key Pipeline Software has sent you and paste it in full into the API key field, with no spaces before or after.
- Click Save. From now on the extension sends your captures to Orbis Web under your user.
| Situation | What to do |
|---|---|
| First time you use CapData | Paste your API key and save it. |
| You change computer or browser | Install the extension and paste your API key again. |
| Your API key no longer works | Ask Pipeline Software for a new one and replace the old one. |
Common mistakeThe key is not acceptedIt is almost always a key that has only been partly copied or has a space at the end. Copy it again in full from Pipeline Software's message and paste it once more.
Module
The CapData panel
What it is for
It is the extension's floating window: it shows the captured booking and the actions for sending it to Orbis Web.
When to use it
Every time you open a booking on a validated website. Move or resize it if it covers information on the page.
1 2× 4
Panel content: details of the captured booking (see «Review the captured booking»).
Bottom right corner: handle for resizing 3
Step by step
- Click the i button to see the Validated websites.
- Drag the panel header to move it to another part of the page.
- Drag the bottom right corner to make it larger or smaller.
- Click × to close the panel when you have finished.
NoteThe panel is emptyIf you open the search page or the home page, there is no booking to capture. Open a specific booking and, if the panel is still empty, reload that booking page.
Module
Validated websites
What it is for
It shows the list of supplier websites on which CapData can read bookings.
When to use it
Before working with a new supplier, to find out whether you can capture its bookings or have to enter them by hand.
1×
Air: Vueling, Ryanair, Wizz Air, easyJet, Transavia, Volotea, Norwegian, Amadeus, IAG Agency Portal, Lleego, BookingPad, Servivuelo, Grupo VDT
Rail: Renfe, Iryo, Ouigo
Car hire: Click4Wheels, CICAR, Sixt, Flexible Autos, Enterprise
Hotel: Veturis
Ferry: Baleària
Step by step
- Click the i button in the panel header.
- Look through the Validated websites list and close it with its ×.
| Type | Validated websites |
|---|---|
| Air | Vueling, Ryanair, Wizz Air, easyJet, Transavia, Volotea, Norwegian, Amadeus, IAG Agency Portal, Lleego, BookingPad, Servivuelo and Grupo VDT. |
| Rail | Renfe, Iryo and Ouigo. |
| Car hire | Click4Wheels, CICAR, Sixt, Flexible Autos and Enterprise. |
| Hotel | Veturis. |
| Ferry | Baleària. |
It works the same way on all of themThis manual uses Vueling as an example, but the steps are the same on the other validated websites.
Module
Review the captured booking
What it is for
It shows you what CapData has read from the booking, so that you can validate it before it reaches Orbis Web.
When to use it
Always, before sending. It is your last chance to spot a passenger or an amount that does not add up.
×
Vueling
ABC123
BCN › PMI · 15/10/2026
PMI › BCN · 18/10/2026
Ana Ejemplo UnoLuis Ejemplo DosSara Ejemplo Tres
312,40 €
Step by step
- Check that the Locator matches the one on the Vueling booking.
- Review the Outbound and Return routes: airports and dates.
- Make sure all the Passengers are there and their names are correct.
- Compare the Total amount with the booking's, including baggage and seats.
Common mistakePassengers or services are missingThe Vueling page had not finished loading when the capture was made. Wait until the full booking is visible (passengers and services) and capture again by reloading the booking page.
Module
Send the booking to Orbis Web
What it is for
It creates the captured booking as a service in Orbis Web, either in a new file or in one you already have open.
When to use it
A new file for a new sale; an existing file when the booking is part of a trip that already has other services (hotel, car, insurance…).
×
New fileExisting file 1
316
Sample customer
Step by step
- Choose New file or Existing file.
- For an existing file, enter its File no. and check that the customer is the right one.
- Click Send to Orbis Web and wait for the confirmation message.
| Option | What it does | Use it when |
|---|---|---|
| New file | Creates a file in Orbis Web with the booking as its first service. | It is a new sale. |
| Existing file | Adds the booking as a service to a file that already exists. | The trip already has a file with other services. |
Common mistakeThe service appears twiceThe same booking has been sent twice. Before sending again, check in the file whether the locator has already been created and, if it has, delete the duplicate service in Orbis Web.
Module
Check the file in Orbis Web
What it is for
It confirms that the integration finished correctly and that the service has the right details for invoicing.
When to use it
Straight after sending, and always before invoicing or sending documents to the customer.
MainPassengersServices 1CollectionsInvoicesDelivery notesNotesGeneral Information
| Id | Locator | Ticket | Client | Invoice Issued | Supplier ID | Supplier | Amount | |
|---|---|---|---|---|---|---|---|---|
| 805 | ABC123 2 | Ana Ejemplo Uno | 1 | VUELING | 312,40 € 3 |
Step by step
- Open the file from Management › Files and go to the Services tab.
- Find the line with the booking's Locator.
- Check the Amount and, with the Consult eye icon, the service's passengers before invoicing.
Initial setup
First test: from capture to file
What it is for
It confirms that your API key has been activated correctly and that captured bookings reach Orbis Web and end up in a file.
When to use it
Straight after activating the API key, with a simple confirmed booking (one route, one passenger), before you start working with the rest.
Capture a bookingOpen a confirmed booking on the Vueling agency site, review the CapData panel and send it to Orbis Web.
Find it in PNR controlIn Orbis Web, the booking appears in PNR control with the type CAPDATA.
Create or choose the fileWith Automatic New Files, transfer the booking to a file.
Review the fileCheck the service as described in «Check the file».
Orbis Web v5.06PNR control15/10/2026SAMPLE AGENCYUser configuration
Filters applied: State: Not Transferred 1
| Id | Type | Locator | Emission | Pax | |
|---|---|---|---|---|---|
| 1 | CAPDATA 2 | ABC123 | 15/10/2026 | 1 | D A 3 |
Step by step
- In Orbis Web, open Periodic Operations › PNR control (see PNR control) and leave the State filter set to Not Transferred.
- Find the line with Type CAPDATA and your booking's locator. Click D (Detailed Information) if you want to check the route, amount and taxes.
- Click A (Automatic New Files) to transfer the booking to a file (see Automatic creation).
Automatic New Files×
Customer 1New customer
Transfer CommissionNo
File ID 2
| Id | Emission | Loc. Pnr | Loc. GDS | Pax | Supplier |
|---|---|---|---|---|---|
| 1 | 15/10/2026 | ABC123 | ABC123 | EJEMPLO UNO/ANA | Vueling |
Create File 3
Step by step
- Check the Customer. If it shows New customer, no existing customer was found with those details: click the pencil (Edit Client) to see the record that will be created, or the magnifying glass (Selection Customer) to choose one that already exists.
- To add the booking to a trip that already has a file, enter it in File ID. Leave it blank to create a new one.
- Click Create File. The line no longer appears with the Not Transferred filter.
Test passedOpen the file that has been created and check the service as explained in Check the file in Orbis Web. If the locator, passenger and amount match the Vueling booking, CapData is ready to use.
Common mistakeThe booking does not appear in PNR controlCheck that the date filter includes the issue date and that the state is Not Transferred. If it still does not appear, the API key was not saved properly: paste it again (see Initial setup) and repeat the capture.
Good judgement
Best practices
Capture confirmed bookings
Bring the confirmed booking into Orbis Web, not a quote: that way the locator and amount are final.
One trip, one file
Add all the services for the same trip to the same file so that you can invoice and issue documents in one place.
Review before sending
A minute spent on the panel saves corrections to the file and the invoice.
Capture again after changes
If you change the booking at Vueling, review the service in Orbis Web again.
Before sending to Orbis Web
- Your API key is activated in the extension and the first test was successful.
- The Vueling booking is confirmed and has fully loaded.
- The locator in the panel matches the booking's.
- All the passengers are there with their correct names.
- The amount includes baggage, seats and any other services.
- You have chosen the right file or a new one.
Support
Common issues
I do not have an API key or I have lost it.Pipeline Software generates one for each user. Request it through your agency's usual support channel, giving your Orbis Web user name.
The extension asks me for the API key again.This happens if you change computer or browser, or if the extension's data has been cleared. Paste your API key again and save it.
The CapData panel does not appear.Check that the extension is installed and enabled in the browser and that the website is in the Validated websites list. Then reload the booking page.
The panel appears but it is empty.You are on a page with no booking (home or search) or the booking has not loaded yet. Open the booking and wait until the passengers and services are visible.
The panel covers information on the page.Drag the header to move it or make it smaller from the bottom right corner.
The captured details do not match the booking.Do not send it. Reload the booking page to repeat the capture and, if the error persists, contact support giving the supplier and the locator.
The service does not appear in the file.Check the file number you chose and that the sending finished with the confirmation message. Also look for the booking in PNR control with the state Not Transferred: if it is there, create its file with Automatic New Files. Do not send it again.
Still not working?Contact Pipeline Software support through your agency's usual channel and give the supplier, the locator, the file number and a screenshot of the CapData panel.