Orbis Web · Invoicing
Version 2026.10

Commission invoices: bill your suppliers the commission they owe you

Learn how to create commission invoices in Orbis Web, loading the services from your files or adding them by hand, and how to issue them. For the agency's administration and accounting staff.

Basics

What a commission invoice is

It is the invoice the agency issues to a supplier (a hotel, a cruise line, a car rental company…) to charge the commission owed on the sales made. Orbis Web works out the taxable base, the tax and the total from the lines you add.

How to add the linesButtonWhen to use it
From filesCapture service (+S)The services are already in your files with their commission: you search for them and bring them into the invoice without typing them again.
ManuallyNew Service (+M)The commission does not come from a file (an override, an incentive, an adjustment) or you want to write the line yourself.

You can combine both methods in the same invoice.

Screens in EnglishThis manual shows Orbis Web with the application language set to English. A few texts still appear in Spanish, such as the product types (AEREO, ALOJAMIENTO NACIONAL, COMISIONES Y RAPPELS…) and the Contabilizar (post to accounts) option in the invoice menu.
ImportantSupplier and NIF before the linesTo add lines, the invoice needs a Supplier and a NIF (tax ID). When you click +S or +M, Orbis Web saves the header first; if the NIF is missing, it shows “This field is required.” and does not let you continue.
Common procedure

The five steps of any commission invoice

Open the listGo to Invoicing › Commission Invoices.
Create the invoiceClick + (New) above the table and choose the supplier.
Complete the headerCheck the date, the NIF and the supplier's address.
Add the linesFrom files (+S), manually (+M) or both.
Save and issueClick Save (✓) and, once checked, Issue Invoice.
Task: open the commission invoice list and start a new invoice. Recreation of the screen with sample data.

Step by step

  1. In the side menu, open Invoicing and click Commission Invoices.
  2. Click + (New), above the table, to create a new invoice.
Step 1

Create the invoice: supplier and header

What it is for

It sets which supplier is billed for the commission and on what date. The header amounts are calculated automatically from the lines.

When to use it

Always, before adding lines, whether you bring them from files or write them by hand.

Task: choose the supplier and complete the invoice header. Recreation of the screen with sample data.

Step by step

  1. When you click New, the Suppliers window opens: type the name in Search, click the magnifying glass and choose the supplier with the button on its row. To change it later, click … next to Supplier.
  2. Check the NIF. It is filled in from the supplier record; if the record has none, type it in (it is required).
  3. Check the invoice Date (today by default).
  4. Check the % Tax. Taxable Base, Tax and Total Invoice are calculated as you add lines.
  5. Click Save (✓) or go straight to adding lines: when you click +S or +M the header is saved automatically.
Currency other than the euroThe € (Currency) button opens the Currency Selection window, where you choose the invoice currency and its exchange rate.
Step 2 · Option A

Bill commissions from files

What it is for

It brings the file services into the invoice with their commission, locator and description, without typing them again.

When to use it

When the sales that earn the commission are recorded in files, for example the month's hotel bookings.

Task: find the services in the supplier's files and add them to the invoice. Recreation of the screen with sample data; the File ID and Group Id columns are omitted.

Step by step

  1. With the header complete, click Capture service (+S) on the lines toolbar.
  2. Narrow the search: From / Until Date Services Start, From / Until Payment Date or From / Up to Locator. Tick Include Cancelled Services or Include zero amounts only if you need them.
  3. Click Filter. The table shows the services with their Cost, Commission and Tax.
  4. Add the services to the invoice; Receive all adds every service in the table at once.
  5. Check the lines added and the header totals, and click Save (✓).
FilterWhat it does
From / Until Date Services StartServices whose start date (hotel check-in, trip departure…) falls within the period. This is the usual filter to bill a month.
From / Until Payment DateServices paid within the period.
From / Up to LocatorA specific locator or a range of locators.
Include Cancelled ServicesAlso shows cancelled services, which are hidden by default.
Include zero amountsAlso shows services with a zero amount.

Each captured service becomes a line with its Product, its Locator and a Description built from the file (file number, service, dates, passenger and hotel). You can check it with the line's pencil (Edit).

Common mistakeThe capture table is emptyUsually the dates do not cover the services, the services are cancelled or have a zero amount, or the supplier chosen is not the services' supplier. Widen the dates, tick the relevant box or check the supplier in the header.
Step 2 · Option B

Bill commissions manually

What it is for

It adds a commission line written by you, with its product, taxable base, tax treatment and description.

When to use it

Overrides, incentives or agreed commissions that do not come from a file, or one-off corrections.

Task: add a commission line by hand. Recreation of the screen with sample data.

Step by step

  1. With the header complete, click New Service (+M) on the lines toolbar.
  2. Choose the Product Type (for example, ALOJAMIENTO NACIONAL or COMISIONES Y RAPPELS) and, if there is one, type the Locator.
  3. Type the Taxable Base: the commission amount before tax.
  4. Choose the Tax Charged option and check the % Tax. Tax and Total are calculated automatically.
  5. Write a clear Description: it is the line text on the invoice.
  6. Click Accept, repeat for the other lines and click Save (✓) on the invoice.
Tax ChargedWhat it means
Subject to taxThe line carries tax at the % Tax shown.
Tax exemptThe line carries no tax. An M button appears next to the field to enter the Reason for Exemption.
Inversion of the Taxable PersonReverse charge: the supplier receiving the invoice accounts for the tax, not the agency.
Correcting or removing linesEach line has Edit (pencil), Consult Service (eye) and Delete (bin). The red bin on the toolbar deletes all the invoice lines.
CautionAgree the tax treatment with your adviserIf you are unsure whether a supplier's lines are Subject to tax, Tax exempt or Inversion of the Taxable Person, check with your accounting department or tax adviser before issuing the invoice.
Step 3

Issue, print and post the invoice

What it is for

It turns the draft into an issued invoice, ready to print or send to the supplier and to post to the accounts.

When to use it

Once you have checked the lines and totals. Until then, the invoice appears in the list without an Invoice Number.

Task: issue and print an invoice from the list. Recreation of the screen with sample data.

Step by step

  1. In the list, click the invoice's three dots.
  2. Click Issue Invoice. You can also do it from the invoice window, with the Issue Invoice button on the top toolbar.
  3. Click Print to get the invoice and send it to the supplier.
ActionWhere it isWhat it does
Issue selected invoicesList toolbar and ActionsIssues several invoices from the list at once.
Count selected invoicesList toolbar and ActionsPosts the chosen invoices to the accounts. For a single invoice, use Contabilizar in the row menu; See Accounting Entry shows the entry generated.
Invoice commission downloadList toolbarDownloads the invoice PDFs: separate PDFs by invoice, all in a single PDF, or grouped into one PDF by Tax ID.
Pay InvoiceRow menuCreates the credit note for an invoice that has already been issued.
ImportantCheck before issuingCheck the supplier, the NIF, the lines and the total before clicking Issue Invoice. To correct an issued invoice, use Pay Invoice (credit note) instead of changing it.
Judgement

Good practice

One invoice per supplier and period

Capture a whole month's services using the start dates: the supplier gets a single invoice and it is easier to reconcile.

Complete the supplier record

If the NIF and address are in the supplier record, the header fills itself and you do not have to type the NIF on every invoice.

Descriptions people understand

On manual lines, state the concept and the period (for example, “Sales volume override, October 2026”).

Issue once it is checked

Until you issue it, you can add or remove lines without creating credit notes.

Before issuing
  • The supplier and the NIF are correct.
  • The capture dates cover the whole period you are billing.
  • There are no duplicated or wrongly cancelled services.
  • Each line has the right tax treatment.
  • The header total matches the expected commission.
Support

Troubleshooting

Clicking +S or +M shows “This field is required.” on the NIF.The supplier record has no NIF. Type it in the header and click the button again; it is worth adding it to the supplier record too.
The capture shows no services.Widen the dates or the locator range, tick Include Cancelled Services or Include zero amounts if you are looking for them, and check that the supplier in the header is the services' supplier.
The capture does not show all the services.The window shows up to 5,000 services. Narrow the dates and build the invoice in several captures.
An M button appears next to Tax Charged.The line is Tax exempt: click M to enter the Reason for Exemption.
The invoice has no number in the list.It has not been issued yet. Use Issue Invoice from the row menu or from the invoice window.
Still not working?Contact Pipeline Software support and give the invoice Id, the supplier and, if the problem is in the capture, the filters you used.